Amazon Customer Service: How to Get Help
Contacting Amazon
If you need help with an Amazon product or service, you can contact Amazon Customer Service in several ways:
- Online chat: Visit the Amazon Customer Service website and click on the "Chat now" button.
- Phone: Call 1-888-280-4331. An automated system will guide you through the process.
- Email: Send an email to cs-reply@amazon.com.
Self-help resources
You can also find help on the Amazon website without contacting customer service:
- Knowledge Base: The Amazon Knowledge Base contains articles on a variety of topics, including ordering, shipping, returns, and troubleshooting.
- Product manuals: You can find user manuals for most Amazon products on the Amazon website.
- Community forums: The Amazon Community Forums allow you to connect with other Amazon customers and ask questions.
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